At DWTool.shop, we want you to be completely satisfied with your purchase.

Return:

You can return items within 60 days of delivery.

Eligibility:

  • Items must be unused, in original packaging, and in resalable condition.

  • Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

How to Return:

  1. Email us at contact@psreurope.com with your order number and reason for return.

  2. We will provide return instructions.

  3. Once received and inspected, we will issue a refund or exchange.

Refunds:

Refunds will be processed within 7–10 business days of receiving your return. Funds will be returned to your original payment method.